In the fast-paced world of temp staffing, it's essential to have the right tools in place to manage your agency's operations effectively. With the right recruitment agency software, you can streamline your recruitment and payroll processes, retain your workers, stay connected with your team and make mobile workforce management easier. In this article, we will be discussing the top five solutions your temp staffing agency must have in 2023 to stay ahead of the competition.
First and foremost, your temp staffing agency needs an automated scheduling system. This system needs to be smart enough to manage the scheduling of workers you may have never met before, making sure that the worker is compliant for the job. The system should include worker data in the scheduling process, which can be done by incorporating a rating mechanism. The ideal scheduling system should have an auto-scheduling option that saves you the repetitive task of scheduling over and over again. Taking it a step further, the best scheduling system uses AI to ensure that the right worker is scheduled for the right job.
Secondly, you need to be able to stay connected with your workforce. An easy worker app, which can be accessed through a mobile device, can help you manage everything in one place. Communication channels, shift registration, file submission, and connection with clients should be included in the app. By having all these features in one place, you will not have to chase your workers with calls and messages, and it will help you to be in control of all the information about the workers.
Thirdly, you should have an automated retention support tool. This tool helps you retain your workers and make sure they are satisfied with your agency. The retention support works by offering similar shifts after a worker completes a shift, sending reminders if a worker has not worked for a while, or offering assignments with a client if the worker is liked by that client. By using this tool, you can increase the number of shifts your workers take with your agency. For example, the average temp works only 2 shifts a month with each staffing agency, while the average temp that uses Ubeya platform works 4 shifts a month!
Fourthly, flexible workflows can be customized and automated for your agency's needs. Workflows are helpful for repetitive processes such as onboarding, compliance check, file submission, pre/post shift messages and forms, etc. This ensures that your temp workers have everything they need and you have everything you need from them, all in one place, effortlessly.
Finally, you need well-organized client and worker portals. A client portal is used by your client and provides you both with all necessary information such as point of contact, orders, invoices, notes, payroll approvals, etc. This will help you manage the client's bill rate and configure comments for all client's events. Similarly, a worker portal can store and provide all necessary information about your workers, including past jobs, pay rates, documentation, and recent actions. All of these features can be accessed from anywhere using your admin app.
In conclusion, with these five key tools, you can manage your temp workforce with ease, and you can find it all packed together in the Ubeya platform or similar temporary recruitment software that include those functionalities. With an automated scheduling system, an easy worker app, an automated retention support tool, flexible workflows, and well-organized client and worker portals, you'll be able to handle the unique challenges of temp staffing with confidence.