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Customer Success Manager

The ideal candidate will have impeccable relational skills and can create win/win environments for all parties that he or she works with.

This candidate will be responsible for providing an excellent customer service experience and help customers achieve their desired goals.


  • Drive valuable customer retention and growth with your positive, customer-centric attitude
  • Work with customers to ensure they are leveraging Ubeya effectively and finding value in our product
  • Maintain a cadence of communicating with customers and mining opportunities for deeper engagement
  • Provide demos, training sessions, webinars to existing and potential clients
  • Identify opportunities for customers as advocates (e.g. feedback, testimonials, case studies)
  • Collaborate closely with Sales Team to support trials, renewals and opportunities


  • Prior experience in Customer Success or similar role
  • Native spoken and written English - MUST
  • Exceptional communication skills, highly organized, collaborative, and high energy
  • Detail oriented and analytical
  • Comfortable in a dynamic startup environment and with technical vernacular
  • Feels very comfortable with top-notch technologies, products and can explain them easily
  • Ability to work evening hours
  • Bachelor’s degree (bonus)
Send your CV to: jobs@ubeya.com