Lawmen's Security Transforms Event Security Operations with Ubeya

Customer

Lawmen's Security
A rapidly growing event security provider delivering trained security personnel to some of the UK's largest stadiums and live events.

Challenge

As Lawmen's expanded from small venues to major stadium contracts, the business quickly outgrew manual workforce management. Schedulers relied on WhatsApp groups, spreadsheets, pen and paper, and individual messages to organise hundreds of staff for every event.

Scheduling large events with up to 250 security officers could take weeks, while last-minute changes required hours of manual communication. At the same time, increasing compliance requirements, including SIA licence management and upcoming legislation such as Martyn's Law, meant the business needed a more reliable and scalable way to manage its workforce.

Solution

Lawmen's implemented Ubeya as a single workforce management platform for scheduling, communication, compliance, and reporting.

Instead of juggling multiple WhatsApp groups and manual processes, the entire workforce now operates through one platform. Staff receive shifts, confirm availability, communicate with managers, and access all event information through the app, while the back-office team manages scheduling, compliance, reporting, and last-minute operational changes from one place.

Results

Scheduling Reduced from Weeks to Hours
Planning large security operations that previously took one to two weeks can now be completed within hours. Manual spreadsheets, paper planning, and repetitive messaging have been replaced by intelligent scheduling tools, allowing the operations team to focus on delivering events instead of administering them.

Instant Response to Last-Minute Changes
Whether dealing with transport disruption or major event changes affecting hundreds of workers, Lawmen's can now reschedule entire shifts within minutes. Instead of individually contacting every employee, changes are communicated instantly through Ubeya, allowing the business to respond confidently to operational disruption.

Compliance Built Into Every Shift
Ubeya automatically manages critical compliance requirements such as SIA licence expiry, preventing workers with expired credentials from being scheduled. Combined with centralised employee records and documentation, Lawmen's now has the visibility needed to support future regulatory requirements, including Martyn's Law.

Better Visibility Through Workforce Data
Real-time reporting gives the management team clear insight into workforce performance, including deployment rates, attendance, and shift fulfilment. Rather than relying on manual calculations, Lawmen's can demonstrate operational performance with accurate, live data.

A Better Experience for Staff and Managers
Replacing fragmented WhatsApp conversations with one simple app has created a smoother experience for both office teams and frontline security staff. Employees can easily view shifts, confirm work, and receive updates, while managers spend less time chasing responses and more time supporting operations.

What Makes Ubeya Different

For Lawmen's, Ubeya became far more than a scheduling tool. It replaced multiple disconnected systems with one platform that supports the entire workforce lifecycle, from booking shifts and communicating with staff to managing compliance, reporting, and operational changes. As the business continues to grow, the platform provides the scalability and flexibility needed to support larger events without increasing administrative workload.

Looking Ahead

Lawmen's describes its journey with Ubeya as "the year we grew up." By moving away from WhatsApp groups and manual processes to one connected workforce platform, the business has built a stronger foundation for future growth. As operational demands and compliance requirements continue to evolve, Lawmen's sees Ubeya as a long-term partner supporting the next stage of its expansion.

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