Managing Your Staff Roster and Supporting Stewards for Safe and Secure Game Days at Stadiums

August 14, 2023
Stadium steward standing next to a big crowd
We all know how critical it is to ensure the safety and security of spectators on match day. Stewards are the backbone of any successful event and play a vital role in managing the crowds during the game. However, managing the staff roster and supporting your stewards while they are working can be a challenging task.‍

Managing the staff roster can be a nightmare, especially when you have a large volume of people to deal with. Luckily, technology has come to the rescue with various software tools available to make scheduling and rostering more efficient. These tools can help automate the scheduling process and ensure that the right number of stewards is assigned to each area of the stadium. Additionally, it can also help manage the staff roster in real time, allowing you to quickly respond to any staffing issues that may arise.

Equipping Your Stewards with the Right Tools for the Job

Being a steward isn’t easy - it's a job that requires grit, quick thinking, and nerves of steel. 

As a manager, it's your job to ensure your stewards are well-equipped to handle anything that comes their way. This means providing them with top-notch training, the right equipment, and all the support they need to keep the game day experience running smoothly. Think of it like coaching a team - you need to make sure your players are ready to tackle any challenge that comes their way!

Providing adequate training is key to supporting your steward staff. Stewards should be trained on how to manage crowds, deal with emergencies, and communicate effectively. They should also be trained on how to use any equipment they are required to use, such as radios or metal detectors. By providing comprehensive training, you can ensure that your stewards are well-prepared to handle any situation that may arise during the event.

Just like a player needs the right kit to perform their best on the field, stewards need the right tools and resources to keep the stadium safe and secure. Radios or other communication devices, first aid kits, and any other equipment they need to do their job should be provided. That way, if there's a curveball (or a fan with a bit too much enthusiasm), stewards will be ready to tackle it head-on!

Just like players need breaks during a game, your stewards need a chance to catch their breath, too. After all, managing thousands of fans can be a workout in itself! So, make sure your staff roster includes regular breaks for your stewards. By giving them a chance to rest and recharge, they'll be able to bring their A-game for the entire match.

It's important to recognise that stewards come from all walks of life and may be working at the stadium for a variety of reasons. Some may be doing it full-time, while others may be students supplementing their income or someone who just wants it as a side job to earn a bit of extra money on match days. Therefore, being flexible with staffing arrangements can be ideal. This may involve offering part-time or casual contracts, which can work well for students or people who want to work on a more flexible basis.

Mastering Your Staff Roster for Effective Stadium Steward Support

Managers of stewarding staff hold critical roles, in ensuring that the game runs smoothly and the spectators are safe. Managing the staff roster efficiently, providing comprehensive training, the right equipment and resources, breaks, and flexibility can help support your steward staff effectively. By doing so, you can ensure that your stewards are well-prepared to handle any situation that may arise, making events safer and more enjoyable for everyone involved.

Let us help you score big with your stadium's game-day experience! Contact us and we'll tackle all your steward staff management needs. Don't drop the ball on safety and security - team up with us today!

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